Bupa Ascot Care Home
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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
Services offered
- Physical
- Geriatric
- Dementia care
- Medical Hospital care
- Rest home care
- Respite Care
- AGED CARE
Service Information
This business is part of Bupa Care Services NZ Limited.
Ascot Care Home, in Ascot, Invercargill provides Rest home, Hospital, Dementia and Respite care.
The Bupa website for Ascot Care Home states that "at Ascot, understanding what you and your family needs is paramount, because that's the individualised care we want to provide. We know that this means different things for different people, so we take care to involve family, and make decisions together. It helps make each day the best it can be."
Located on Racecourse Road in Invercargill, the Ascot Care Home facilities include: Bedrooms that are "a generous size" and almost all come with en-suite toilets and showers (some are individual and some are shared between two rooms but designed for individual privacy). Lounge and dining areas are comfortable with recliner chairs and large screen TV's. Gardens are "fully landscaped with areas to sit and enjoy the fresh air."
It is also stated that part of the rest home, hospital, dementia and respite care at Ascot Care is "Your enjoyment of each day is our focus, and we want everyone to feel that Ascot is their home. We make sure that you choose how you spend your days, and we go the extra mile to make sure that our care has you as an individual at the centre of it. We take special care in recruiting the very best, experienced nursing and care staff. We ensure that they receive full training about the importance of getting to know each individual resident well and providing care in a way that is friendly and respects the wishes of each resident."
No. of Beds 27
(Last Updated: 15th February 2024)
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DHB Audit Details
Further Rest Home Certification and Audits Information.Bupa Ascot Care Home
Southern District Health Board
Audit Certification period: 48 months (Very Good)
Certificate renewal date: 6th October, 2026
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
