Terms of Use

By accessing or using the Aged Advisor Website, you fully understand and are agreeing to these Terms and Conditions as part of a legally binding agreement with Aged Advisor (NZ) Ltd.



A. Parties

"You" and "your" refer to you, as a user of the Website. A "user" is someone who accesses, browses, mines, crawls, or in any way uses the Website. "We", "us", and "our" refer to Aged Advisor (NZ) Ltd and / or any of it’s subsidiaries.

B. Content

"Content" means text, images, photos, audio, video, location data, and all other forms of data or communication. "Your Content" means Content that you submit or transmit to, through, or in connection with the Website, such as ratings, reviews, compliments, invitations, check-ins, messages, and information that you publicly display or displayed in your account profile. "User Content" means Content that users submit or transmit to, through, or in connection with the Website. "Aged Advisor Content" means Content that we create and make available in connection with the Website."Third Party Content" means Content that originates from parties other than Aged Advisor or its users, which is made available in connection with the Website. "Website Content" means all of the Content that is made available in connection with the Website, including Your Content, User Content, Third Party Content, and Aged Advisor Content.



We may modify the Terms from time to time. You agree that your access to or use of the Website is governed by the Terms effective at the time of your access to or use of the Website. If we make any material changes to these Terms, we may notify you by email or by posting a notice on the Website prior to the effective date of the changes. You should revisit these Terms on a regular basis as revised versions will be binding on you. Any such modification will be effective upon our posting of new Terms. You understand and agree that your continued access to, or use of the Website after any modifications to the Terms indicates your acceptance of the modifications.



We may translate these Terms into other languages for your convenience. Nevertheless, the English version governs your relationship with Aged Advisor, and any inconsistencies among the different versions will be resolved in favor of the English version.



A. Eligibility

To access or use the Website, you must be 18 years or older and have the requisite power and authority to enter into these Terms. You may not access or use the Website if you are a competitor of ours or if we have previously banned you from the Website or closed your account.

B. Permission to Use the Website

We grant you permission to use the Website subject to the restrictions in these Terms. Although we will take steps to make the Aged Advisor website suitable for general audience, you agree that use of the Website is at your own risk, including the risk that you might be exposed to Content that is offensive, indecent, inaccurate, objectionable, or otherwise inappropriate.

C. User Accounts

You will need to create an account and provide certain information about yourself in order to use some of the features that are offered through the Website, eg. Posting reviews, uploading facility information etc. You are responsible for maintaining the confidentiality of your account password. Where your password is required to manage multiple facilities, then you agree that any personnel that have access to your account, have your permission to do so and you have granted them authority to update details on your behalf. You are also responsible for all activities that occur in connection with your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to close your account, at any time, for any reason whatsoever.

In creating an account, you are required to provide accurate information about yourself / your organisation. This helps your credibility as a contributor to the Website. You may not impersonate or pretend to be someone else, create or use an account for anyone other than yourself, provide an email address other than your own, or create multiple accounts. If you use a pseudonym (eg. Username), please be aware that others may still be able to identify you if, for example, you include identifying information in your reviews, use the same account information on other sites, or allow other sites to share information about you with Aged Advisor.

D. Website Availability

The Website may be modified, updated, interrupted, suspended or discontinued at any time without notice or liability.

E. Communications from Aged Advisor and other Users

By creating an account, you agree to receive certain communications in connection with the Website. For example, you might receive responses or friend requests from other Users. You may also receive e-mail newsletters about happenings in your neighborhood. You can choose to opt-out of any non-essential communications.



A. Responsibility for Your Content

You alone are responsible for Your Content, and once published, it cannot always be withdrawn. You assume all risks associated with Your Content, including anyone's reliance on its quality, accuracy, or reliability, or any disclosure by you of information in Your Content that makes you personally identifiable. You represent that you own, or have the necessary permissions to use and authorise the use of Your Content as described herein. You may not imply that Your Content is in any way sponsored or endorsed by Aged Advisor.

You may expose yourself to liability if, for example, Your Content contains material that is false, intentionally misleading, or defamatory; violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right; contains material that is unlawful, including illegal hate speech or pornography; exploits or otherwise harms people; or violates or advocates the violation of any law or regulation.

B. Our Right to Use Your Content

We may use Your Content in a number of different ways, including publicly displaying it, reformatting it, incorporating it into advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing others to do the same in connection with their own websites and media platforms ("Other Media"). As such, you hereby irrevocably grant us world-wide, perpetual, non-exclusive, royalty-free, assignable, sublicensable, transferable rights to use Your Content for any purpose. Please note that you also irrevocably grant the users of the Website and any Other Media the right to access Your Content in connection with their use of the Website and any Other Media. Finally, you irrevocably waive, and cause to be waived, against Aged Advisor and its users any claims and assertions of moral rights or attribution with respect to Your Content. By "use" we mean use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyse, commercialise, and prepare derivative works of Your Content.

C. Ownership

As between you and Aged Advisor, you own Your Content. We own the Aged Advisor Content, including but not limited to visual interfaces, interactive features, graphics, design, compilation, including, but not limited to, our compilation of User Content and other Website Content, computer code, products, software, aggregate user review ratings, and all other elements and components of the Website excluding Your Content, User Content and Third Party Content. We also own the copyrights, trademarks, service marks, trade names, and other intellectual and proprietary rights throughout the world ("IP Rights") associated with the Aged Advisor Content and the Website, which are protected by copyright, trade dress, patent, trademark laws and all other applicable intellectual and proprietary rights and laws. As such, you may not modify, reproduce, distribute, create derivative works or adaptations of, publicly display or in any way exploit any of the Aged Advisor Content including logos, photos, icons, awards etc. in whole or in part except as expressly authorised by us. Except in the event where a facility has a current paid-up upgraded listing or as expressly and unambiguously provided herein, we do not grant you any express or implied rights, and all rights in and to the Website and the Aged Advisor Content and name are retained by us.

D. Advertising

Aged Advisor and its licensees may publicly display advertisements and other information adjacent to or included with Your Content. You are not entitled to any compensation for such advertisements. The manner, mode and extent of such advertising are subject to change without specific notice to you.

E. Content Feeds

At our discretion, we may make some of the Website Content ("Feed Content") available via various feeds ("Feeds"). You may access and use the Feeds in order to display Feed Content on your personal computer, website, or blog ("Your Website"), provided that (i) your use of the Feeds is for personal, non-commercial purposes only, (ii) your display of the Feed Content links back to the relevant pages on Aged Advisor's websites, and attributes Aged Advisor as the source of the Feed Content, (iii) your use or display of the Feed Content does not suggest that Aged Advisor promotes or endorses any third party causes, ideas, websites, products or services, including Your Website, (iv) you do not redistribute the Feed Content, and (v) your use of the Feeds does not overburden Aged Advisor's systems. Aged Advisor reserves all rights in the Feed Content and may terminate the Feeds at any time.

Other User Content (including any that may have been created by users employed or contracted by Aged Advisor) does not necessarily reflect the opinion of Aged Advisor. We reserve the right to remove, screen, edit, or reinstate User Content from time to time at our sole discretion for any reason or no reason, and without notice to you. For example, we may remove a review if we believe it violates our guidelines. We have no obligation to retain or provide you with copies of Your Content, nor do we guarantee any confidentiality with respect to Your Content.



We are under no obligation to enforce the Terms on your behalf against another user. While we encourage you to let us know if you believe another user has violated the Terms, we reserve the right to investigate and take appropriate action at our sole discretion. 

A. You agree not to, and will not assist, encourage, or enable others to use the Website to:

i. Violate our Guidelines, for example, by writing a fake or defamatory review, trading reviews with other businesses, or compensating someone or being compensated to write or remove a review;

ii. Violate any third party's rights, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;

iii. Threaten, stalk, harm, or harass others, or promote bigotry or discrimination;

iv. Promote a business or other commercial venture or event, or otherwise use the Website for commercial purposes, except in connection with a Business Account and as expressly permitted by Aged Advisor;

v. Send bulk emails, surveys, or other mass messaging, whether commercial in nature or not; engage in keyword spamming, or otherwise attempt to manipulate the Website's search results or any third party website;

vi. Solicit personal information from minors, or submit or transmit pornography; or

vii. Violate any applicable law.


B. You also agree not to, and will not assist, encourage, or enable others to:

i. Violate the Terms;

ii. Modify, adapt, appropriate, reproduce, distribute, translate, create derivative works or adaptations of, publicly display, sell, trade, or in any way exploit the Website or Website Content (other than Your Content), except as expressly authorised by Aged Advisor;

iii. Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape, or index any portion of the Website or any Website Content;

iv. Reverse engineer any portion of the Website;

v. Remove or modify any copyright, trademark or other proprietary rights notice that appears on any portion of the Website or on any materials printed or copied from the Website;

vi. Record, process, or mine information about other users;

vii. Access, retrieve or index any portion of the Website for purposes of constructing or populating a searchable database of business reviews;

viii. Reformat or frame any portion of the Website;

ix. Take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on Aged Advisor's technology infrastructure or otherwise make excessive traffic demands of the Website;

x. Attempt to gain unauthorized access to the Website, user accounts, computer systems or networks connected to the Website through hacking, password mining or any other means;

xi. Use the Website or any Website Content to transmit any computer viruses, worms, defects, Trojan horses or other items of a destructive nature (collectively, "Viruses");

xii. Use any device, software or routine that interferes with the proper working of the Website, or otherwise attempt to interfere with the proper working of the Website;

xiii. Use the Website to violate the security of any computer network, crack passwords or security encryption codes; disrupt or interfere with the security of, or otherwise cause harm to, the Website or Website Content; or

xiv. Remove, circumvent, disable, damage or otherwise interfere with any security-related features of the Website, features that prevent or restrict the use or copying of Website Content, or features that enforce limitations on the use of the Website.

The restrictions above only apply to the extent permissible under applicable law. Nevertheless, you agree not to act contrary to them (even if permissible under applicable law) without providing 30 days' prior written notice to us, together with any information that we may reasonably require to give us an opportunity to provide alternative remedies or otherwise accommodate you at our sole discretion.



A. Content Guidelines

You represent that you have read and understood our Guidelines.

B. Privacy

You represent that you have read and understood our Privacy Policy. Please note that we may disclose information about you to third parties if we have a good faith belief that such a disclosure is reasonably necessary to (i) take action regarding suspected illegal activities; (ii) enforce or apply our Terms and Privacy Policy; (iii) comply with legal process or other government inquiry, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; or (iv) protect our rights, reputation, and property, or that of our users, affiliates, or the public. If you use the Website outside of the United States, you consent to having your personal data transferred to and processed in the United States.



If you subscribe to any of our sponsorship, advertising or upgrade plans, then any conditions for these packages become part of these terms and conditions.

In the event of any conflict between the Aged Advisor Advertising Agreement and these Terms, the Aged Advisor Advertising Agreement will prevail.

Upgrade Expiration Date and Automatic Renewals (recurring billing)

Your Upgraded Supplier Listing is valid for the full duration of the length of the membership plan you have selected, (usually ongoing until you cancel your Upgrade).  You will be automatically re billed under the terms of your subscription. If you wish to cancel your recurring billing, please provide us with 5 days advanced notice to cancel. Your account will remain active until the current term has expired (unless you have requested, in writing, for it to be immediately terminated).

'Access Enquiry Now' Feature

Where this option is selected, the person selecting this option agrees they have the authority to do so on behalf of the organisation, and therefore are bound by the conditions of the 'Access Enquiry Now' feature. 

Special Offers

From time-to-time we may offer Introductory or Special Upgrade pricing. Any Introductory or Special Upgrade price will convert to our standard yearly subscription with automatic recurring billing at the end of the term of the initial special / introductory period. (You can avoid the recurring billing by cancelling your account prior to the end of the special term period). Special / Introductory prices normally apply to first time upgrades ONLY and are not intended to be a renewal option for current or previous upgraded listings. Any special prices ONLY apply if they are offered to you when you first upgrade. No retroactive refunds will be issued between the price you paid any current special offers.


We offer a full refund on any subscription(s) placed within 3 working days of placement. Requests for a refund must be received in writing within the above timeframe, and will be paid out (normally back into the same account) within 5 working days. Contact details can be found on the "Contact Us" page.


Where awards / certificates are given out, this is at the discretion of AgedAdvisor. AgedAdvisor will aggregate rating scores based on it's own scoring method, taking into account current reviews (within the past 12 months) and past reviews, along with size of the facility, and no correspondance shall be entered into.



By sending us any ideas, suggestions, documents or proposals ("Feedback"), you agree that (i) your Feedback does not contain the confidential or proprietary information of third parties, (ii) we are under no obligation of confidentiality, express or implied, with respect to the Feedback, (iii) we may have something similar to the Feedback already under consideration or in development, and (iv) you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, prepare derivative works, publish, distribute and sublicense the Feedback, and you irrevocably waive, and cause to be waived, against Aged Advisor and its users any claims and assertions of any moral rights contained in such Feedback.



The Website may include links to other websites or applications (each, a "Third Party Website"). We do not control or endorse any Third Party Website. You agree that we are not responsible for the availability or contents of such Third Party Websites. Your use of Third Party Websites is at your own risk.

Some of the services made available through the Website may be subject to additional third party or open source licensing terms and disclosures, including the ones posted and incorporated herein by reference.



You agree to indemnify, defend, and hold Aged Advisor, its parents, subsidiaries, affiliates, any related companies, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them (collectively, the "Aged Advisor Entities") harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party arising out of or relating to (i) your access to or use of the Website, (ii) your violation of the Terms, (iii) any products or services purchased or obtained by you in connection with the Website, or (iv) the infringement by you, or any third party using your account, of any intellectual property or other right of any person or entity. Aged Advisor reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any such matter without the prior written consent of Aged Advisor. Aged Advisor will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.


12. Disclaimers and limitations of liability

Please read this section carefully as it limits the liability of any Aged Advisor entities to you. Each of the subsections below only applies up to the maximum extent permitted under applicable law. Nothing herein is intended to limit any rights you may have which may not be lawfully limited. If you are unsure about this or any other section of these terms, please consult with a legal professional prior to accessing or using the site. By accessing or using the site, you represent that you have read, understood, and agree to these terms, including this section. You are giving up substantial legal rights by agreeing to these terms.

a. The site is made available to you on an "as is", "with all faults" and "as available" basis, with the express understanding that the Aged Advisor entities may not monitor, control, or vet user content. as such, your use of the site is at your own discretion and risk. The Aged Advisor entities make no claims or promises about the quality, accuracy, or reliability of the site, its safety or security, or the site content. accordingly, the Aged Advisor entities are not liable to you for any loss or damage that might arise, for example, from the site's inoperability, unavailability or security vulnerabilities or from your reliance on the quality, accuracy, or reliability of the business listings, ratings, reviews (including their content, order, and display), or metrics found on, used on, or made available through the site.

b. The Aged Advisor entities make no claims or promises with respect to any third party, such as the businesses or advertisers listed on the site or the site's users. accordingly, the Aged Advisor entities are not liable to you for any loss or damage that might arise from their actions or omissions, including, for example, if another user or business misuses your content, identity or personal information, or if you have a negative experience with one of the businesses or advertisers listed or featured on the site. your purchase and use of products or services offered by third parties through the site is at your own discretion and risk.

c. The Aged Advisor entities expressly disclaim all warranties, whether express or implied, including warranties as to the products or services offered by businesses listed on the site, and implied warranties of merchantability, fitness for a particular purpose, and non-infringement. No oral or written information or advice provided to you by a representative of one of the Aged dvisor entities shall create a representation or warranty.

d. your sole and exclusive right and remedy in case of dissatisfaction with the site, related services, or any other grievance shall be your termination and discontinuation of access to, or use of the site.

e. The Aged Advisor entities' maximum aggregate liability to you for losses or damages that you suffer in connection with the site or these terms is limited to the greater of (i) the amount paid, if any, by you to the Aged Advisor entities in connection with the site in the 12 months prior to the action giving rise to liability, or (ii) $100.

f. The Aged Advisor entities disclaim liability for any (i) indirect, special, incidental, punitive, exemplary, reliance, or consequential damages, (ii) loss of profits, (iii) business interruption, (iv) reputational harm, or (v) loss of information or data.



New Zealand law will govern these Terms, as well as any claim, cause of action or dispute that might arise between you and Aged Advisor (a "Claim"), without regard to conflict of law provisions. FOR ANY CLAIM BROUGHT BY EITHER PARTY, YOU AGREE TO SUBMIT AND CONSENT TO THE PERSONAL AND EXCLUSIVE JURISDICTION IN, AND THE EXCLUSIVE VENUE OF, THE COURTS OF NZ.



A. As an individual user, you may terminate the Terms at any time by closing your account, discontinuing your use of the Website, and providing Aged Advisor with a notice of termination. Please review our Privacy Policy for information about what we do with your account when terminated.

B. As a business owner, facility manager or service manager you may discontinue your use of the website, however all content will remain online and accessible to users, until suchtime as Aged Advisor deems it necessary to edit or remove the account from the Website.

C. We may close your account, suspend your ability to use certain portions of the Website, and/or ban you altogether from the Website for any or no reason, and without notice or liability of any kind. Any such action could prevent you from accessing your account, the Website, Your Content, Website Content, or any other related information.

D. In the event of any termination of these Terms, whether by you or us, Sections 1, 5, 6, 10 - 14 will continue in full force and effect, including our right to use Your Content as detailed in Section 5.




1. We reserve the right to modify, update, or discontinue the Website at our sole discretion, at any time, for any or no reason, and without notice or liability.

2. We may provide you with notices, including those regarding changes to the Terms by email, regular mail or communications through the Website.

3. Except as otherwise stated in Section 10 above, nothing herein is intended, nor will be deemed, to confer rights or remedies upon any third party.

4. The Terms contain the entire agreement between you and us regarding the use of the Website, and supersede any prior agreement between you and us on such subject matter. The parties acknowledge that no reliance is placed on any representation made but not expressly contained in these Terms.

5. Any failure on Aged Advisor's part to exercise or enforce any right or provision of the Terms does not constitute a waiver of such right or provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.

6. If any provision of the Terms is found to be unenforceable or invalid, then only that provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary so that the Terms shall otherwise remain in full force and effect and enforceable.

7. The Terms, and any rights or obligations hereunder, are not assignable, transferable or sublicensable by you except with Aged Advisor's prior written consent, but may be assigned or transferred by us without restriction. Any attempted assignment by you shall violate these Terms and be void.

8. The section titles in the Terms are for convenience only and have no legal or contractual effect.



Aged Advisor Privacy Policy



Aged Advisor Privacy Policy Introduction Agedadvisor.co.nz (and any other related domains) is owned and operated by Aged Advisor (NZ) Ltd ("Aged Advisor" or "we"), a company registered in New Zealand. The following Privacy Policy describes how we collect, use, disclose, and otherwise process personally identifiable information  that we collect about individuals ("Personal Data") in connection with the services available from Aged Advisor  through the website http://agedadvisor.co.nz ("Site"). References to the Site are deemed to include derivatives  thereof, including but not necessarily limited to mobile websites and applications. By visiting the Site, you are  consenting to the collection, use, disclosure and processing of your Personal Data as described in this Privacy  Policy. -

On occasion, Aged Advisor may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make revisions that change the way we collect or use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. Therefore, you should review this Privacy Policy  periodically so that you are up to date on our most current policies and practices. Aged Advisor will also  prominently post such material changes prior to implementing the change. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Site after the effective date of the modification.


Information We Collect

We collect Personal Data about you that you provide to us when using the Site. Personal Data may include your name, address, phone number, e-mail address, facility name, facility location number of beds as well as other  details for the listing of a restcare facility or retirement village. We also may collect non-personally identifiable  information, which may be linked to your Personal Data, including your log-in name, IP address, geographic data, operating system type, nationality and password, and search preferences related to specific searches, as well as other generic Internet usage related data. To ensure we have as wide a coverage of restcare and retirement facilities, we may initially source  information which is in the public domain for resthomes, restcare facilities and retirement villages, such as physical address, postal address, number of beds, phone number etc. Each facility has the right to correct any information that is not accurate.


Protecting Your Personal Data

To prevent unauthorised access, we maintain reasonable physical, electronic and organizational procedures to  protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorised  disclosure or access. Where credit card transactions are offered, Aged Advisor will use a specialist third party service to encrypt credit card information during transit. At no time does Aged Advisor store or have access to your credit card details.


How We Use the Information We Collect

We use Personal Data and other information collected through the Site (i) to register you with the Site and create your user account, (ii) to provide you with the requested products or services, (iii) to provide you with information about our products and services on the Site or on other websites and to  communicate with you to the extent necessary to provide such requested products and services, (iv) to build features that will make the services  available on the Site easier to use and (v) for an improved  user experience and general optimization purposes or  (vi) to contact you in case any verification is  required. From time to time, Aged Advisor may contact you to request feedback on your experience in using the Site, to assist us in improving the Site, to send newsletters or to offer special savings or  promotions to you as a Site user, where you have indicated your consent to receiving such  communications. If you would prefer not to receive notices of special savings or promotions or related marketing messages, you may simply opt out ("unsubscribe") from receiving those by replying to Aged Advisor using the  hyperlink provided in these notices at any time. The confirmation emails sent after your listing is upgraded or the guest review emails sent after your review is posted are not marketing messages as these are part of your upgrade or review process. You will continue to receive them, even if you have opted out of our marketing messages. The review is completely optional.


Sharing Your Personal Data

Aged Advisor may share your Personal Data with third parties we appoint to perform services on our behalf, such  as web hosting, data analysis, marketing our products and services, also on websites of such third parties, handling credit card transactions and to otherwise providing you with customer service. All such third parties will be under an obligation to maintain the security and confidentiality of the Personal Data, and to process the Personal Data only in accordance with our instructions. In some cases, Aged Advisor may also give you the option to request further information from a third party or ask for a facilities promotional pack to be sent out to you, that requires you to transact directly with a third party, or when you use the Site to request information on a product or service, we may provide your Personal Data to that Restcare facility, Retirement Village or other involved third party.

Save for disclosures mentioned in this Privacy Policy or as required or permitted by law in any relevant jurisdiction as mentioned below and the disclosure of your Personal Data and information required for  requesting further information from the facility of your choice, and the sharing of certain Personal Data with selected partners where relevant (your details will be used for reporting and analysis purposes only), we will not disclose your Personal Data to third parties without your consent. However, we reserve the right to disclose your Personal Data to our affiliated (group) companies and / or any of our not-for-profit aged care services, including our affiliated (group) companies' employees and our trusted agents and  representatives who have access to this information with our permission and who need to know or have access to this information to perform the service requested by you (including customer services) and internal (audit/compliance) investigations.

Aged Advisor may, in compliance with applicable law, disclose Personal Data to protect ourselves against liability, to respond to subpoenas, judicial processes, legitimate requests, warrants or equivalent by law enforcement officials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law, protect our legitimate interests or to the purchasers in connection with any sale, assignment, or other transfer of all or a part of our business or company. We may also, in compliance with  applicable law, disclose Personal Data to enforce or apply the terms and conditions applicable to our products and services or to protectthe rights, property or safety of Aged Advisor, our users or others.

In the situations described above, the recipient of the Personal Data may be located in a jurisdiction that may have different standards of data protection compared to the laws in your home jurisdiction.


Our Policy Concerning Cookies and Page Tags

By visiting our Site, you consent to the usage of cookies and tags as described below. Our Site may use session  and persistent cookies as well as page tags to collect and store certain information about you. A cookie is a small piece of data that is sent to your computer from the Site and stored on your devices hard drive. A page tag is a piece of code which reads and writes cookie data. Both cookies or page tags may be from Aged Advisor and/or third party vendors we have chosen to work with. Session cookies disappear from your device when you close the

browser. Persistent cookies remain on your device after the browser has been closed, but can be deleted at any time through your browser settings. The use of these cookies and page tags may vary, and are described in the appropriate sections below.


Opting Out

If you want to prevent your browser from accepting cookies, if you want to be informed whenever a cookie is stored on your computer or if you want to delete cookies from your computer, please make the necessary changes in your Internet browser settings, typically under the sections "Help" or "Internet Options". If you disable or delete cookies in your Internet browser settings, you might not be able to access or use important functions or features of this Site, and you will be required to re-enter your log- in details. Please also note that opting out of a third party cookie (see below) does not mean that you will no longer receive or be subject to online advertising or marketing analysis. It means that the network from which you opted out will no longer deliver adstailored to your web preferences and usage patterns. Please also note that if you clear all cookies on your browser, or use a different browser or device, you will need to complete the opt-out procedure again. 


Cookie, Page Tag and Data Use 

Aged Advisor Cookies

Aged Advisor uses a session cookie to keep you logged in throughout your visit to the Site.

Aged Advisor may use persistent cookies to "personalize" the Site for each user by remembering information about the user's visit to and activities on the Site, e.g., the language you selected, your log-in details so that you do not need to re-enter  them at your next visit to the Site.

Aged Advisor also uses persistent cookies or page tags to analyze your web browsing behavior and your visit to the Site enabling us to improve the Site and our services and to tailor any promotions (via email, on our Site, and on other websites) according to the interests of our users. Such cookies and page tags gather information about the pages you visited on the Site and the searches you performed.


Third Party Cookies and Page Tags

Any third party advertising companies may place cookies or page tags on some of the pages you visit on the Site. These cookies or page tags are designed to collect non-personally identifiable information in order to analyze your interests and searches when visiting our Site and to serve you advertisements specifically tailored to your interests and searches when you are visiting our Site or other websites or when using mobile applications. The non-personally identifiable information collected through cookies and page tags may be shared with other third parties for purpose of managing and targeting advertisements and for market research analysis. In addition, we may share one-way hashed (undecipherable) data with third party vendors using advertisement targeting products. Such third party vendors typically use hashed device identifiers to serve custom ads based on a user's prior visits to the Site. As a consequence, third party vendors may show our ads on other websites or mobile apps.



Aged Advisor may use a combination of the above cookies and page tags to tailor your experience with our Site, our mobile application and our ads to your preferences. We may use display and search remarketing to tailor ad content for a better experience.

Where other advertising may not require the use of cookies or page tags, third party data is used to determine when an Aged Advisor ad will be shown.

Aged Advisor takes reasonable efforts to not collect, and to prevent the use of, personally identifiable information in third party advertising solutions, unless you have authorised this.

Aged Advisor may use 3rd party tools to distribute ads on a variety of websites. Aged Advisor neither supports nor endorses the goals, causes or statements of the websites which display our advertisements.


How You Can Access or Change Your Personally Identifiable Information

If you wish to update any Personal Data you have previously provided, or to exercise any right of access, correction, rectification, deletion, or opposition to the processing of your Personal Data that you may have under applicable law, please login OR contact us emailing info@agedadvisor.co.nz. To protect your privacy and security, we will verify your identity before granting access or making changes to your Personal Data. Any request to access your Personal Data will be answered within a reasonable timeframe. You may also object to the processing of your Personal Data for purposes of advertising and market and opinion research.

If you wish to contact the Aged Advisor Data Protection Officer or our customer service representatives about privacy issues via email, you may send an email to : info@agedadvisor.co.nz


Under 18 year olds

Unless supervised by a parent or legal guardian, persons under the age of 18 are not allowed to use the upgrade services or post reviews on our Site.



This Privacy Policy has originally been drawn up in the English language. Translations in other languages are available for your convenience. In case of conflict between the English language version and a translated version, the English language version shall prevail.


Terms of Use

This Privacy Policy forms an integral part of our Terms of Use.



Competition Terms and Conditions :

Eligibility: The entry is open to anyone who places a review on a facility or business on the Aged Advisor website in either online form or via paper review form. Entry is automatically enrolled into the draw. One review on a facility or business can only be submitted within a 9 month period. The reviewer can review multiple businesses or facilities but only give one review for each in the 9 month period. Each review is counted as one entry.

Entry: To enter the competition, individuals will need to have a phone number or email that they can be contacted on.

Entry Deadline: Entries start from August 1st 2022 from 12.00am. Competition will close July 30th 2023 at 11.59pm.

Prize: 10 prizes of a $100 restaurant voucher in the area you live.

Winner Selection: This will be done by collecting the review ID numbers in the time period stated above and randomly selecting 10 review id numbers.

Notification: The winner will be notified via the contact information they provided during the entry process which will be either via email or phone and have 7 days from date of email to claim the prize.

Publicity: By entering the competition, individuals who have agree to have their username and/or first name displayed on the review agree to their name to be used for promotional purposes in connection with the competition.

Privacy: Personal information provided during the entry process will be collected, used, and protected in accordance with the privacy law of 2004.

Liability: Aged Advisor will not be responsible for any loss, damage, or injury resulting from participation in the competition or the use of the prize. Judges decision is final. No correspondence will be entered into.



Review Management;

Where a business has new ownership, manager and name change.
We have the right to remove reviews that are no longer relevant in the event of a material business change. Not every change to a business qualifies for a review transfer or removal.

Can't remove reviews

Ownership changes can’t remove reviews.
When a business gets a new owner or manager but doesn’t change its name, we don’t remove reviews.
You can use the reply function under your login and clarify any changes or improvements to the services your business/facility or property provides.

Most name changes can’t remove reviews.
When a business makes a minor name change or when a business with multiple locations changes its name, we don’t remove reviews.

Temporary or permanent closure can't remove reviews.
If your business closes temporarily or permanently, reviews remain attached to the closed business. Temporary or permanent closure doesn’t prevent customers from leaving new reviews.

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