AgedAdvisor: Find, Review and Compare Retirement Villages, Rest Homes NZ

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Don't name individuals. Keep it generic. eg. "the resident", "the family member", "the staff member", "the manager".
Stick to the facts. If you've had a great experience, then tell us. If you've had the opposite - then let us know also.
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It would appear that this facility could have done better in one or more areas. Please help us understand if the facility has had an opportunity to address your concern.
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