Ilam [Aged Care] | Arvida Care
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Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
Services offered
- Geriatric
- Dementia care
- Medical Hospital care
- Rest home care
- Respite Care
- AGED CARE
Service Information
This business is part of ARVIDA Aged Care.
Ilam Lifecare (Rest home and Hospital) located in Ilam, Christchurch, is stated on their site as "one of Christchurch's most luxurious retirement residence. Our aim is to provide the best possible living experience for people in their later years. We have taken the utmost care to create an environment that fulfills the needs of individuals, whether they are seeking an independent lifestyle or requiring more support."
The services that Ilam Life care provides include a Serviced Studio or apartment which "Provides partial support or rest home care directly to your individual unit. You maintain a level of independence and privacy, whilst receiving the care and assistance you require from friendly, qualified staff. You'll enjoy delicious and nutritious meal options, a care plan to suit your individual needs, your own ensuite and either a courtyard or a balcony. Plus, there are plenty of opportunities for social activity and enjoyment."
Ilam Life Care Retirement Village also includes Rest Home, Hospital and Dementia services, as well as ongoing care, the website states: "Ilam Life care is a graduated care facility that incorporates a rest home, dementia unit & a hospital, as well as separate serviced apartments & studios. Continued care means additional services are available with the progression of age, giving residents the optimum level of care within the same warm and welcoming environment."
No. of Beds 76
(Last Updated: 14th November 2023)
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DHB Audit Details
Further Rest Home Certification and Audits Information.Ilam [Aged Care] | Arvida Care
Canterbury District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 17th November, 2026
Auditor: Health and Disability Auditing New Zealand Limited
Click here to view latest audit findings
Why we have Rest Home Audits
All rest homes and aged residential care facilities are certified and audited to ensure they:
- provide safe, appropriate care for their residents
- meet the standards set out in the Health and Disability Services (Safety) Act 2001.
Types of audit and when they happen
Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.
Quality of Care
Caring Staff
Responsive Mgmt
Outdoor Activity
Indoor Entertain
Social Atmosphere
Enjoyable Food
