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Aged Care Profile

Cantabria Lifecare

Cantabria Lifecare
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 74.3% (7 Reviews)
3.71 out of 5 stars - 7 votes

See how this compares with other facilities!

40.00% from 2 reviews in the last 12 months

-- This facility welcomes reviews. --
Services offered
  • Palliative (End of Life)
  • Geriatric
  • Dementia care
  • Medical Hospital care
  • Rest home care
  • Respite Care
  • AGED CARE

Service Information

This business is part of Heritage Lifecare Limited.

We have a range of levels of care, so if your health needs change, we can care for you now and into the future.

Well-known in Springfield, Rotorua for ensuring our residents feel that this is ‘their home’, Cantabria is set amongst beautifully landscaped gardens just a distance from the town centre where you’ll find all the essentials and more.

At Heritage Lifecare, our homes reflect the residents who choose us, the local communities around us and the people that support and work for us. You are at home with us. Contact us today to talk through your needs.

Photos are representative of Heritage Lifecare.

No. of Bed 176

Enquire about availability

(Last Updated: 17th October 2023)

Reviews / Feedback for Cantabria Lifecare

×Have you visited this facility? Help others who are looking for a place by posting a review on Cantabria Lifecare or review a different facility now.
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Cantabria Lifecare
2
Staff Member.
"Start Caring About Your Satff/Residents"
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Cantabria Lifecare
2
Resident.
"NZs best"
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Cantabria Lifecare
5
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"Quick Review..."
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Cantabria Lifecare
2
Resident.
"2 star"
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Cantabria Lifecare
5
Resident.
"Friendly staff"
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Cantabria Lifecare
5
Family member / Friend. > 100 days / visits
"Very Caring Staff..."
(Under previous ownership/mgmt)Read more
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Cantabria Lifecare
5
Resident.
"Life Here Is Positive."
(Under previous ownership/mgmt)Read more

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DHB Audit Details

Further Rest Home Certification and Audits Information.

Cantabria Lifecare
Lakes District Health Board
Audit Certification period: 36 months (Good)
Certificate renewal date: 31st January, 2025
Auditor: The DAA Group Limited
Click here to view latest audit findings

Why we have Rest Home Audits

All rest homes and aged residential care facilities are certified and audited to ensure they:

  • provide safe, appropriate care for their residents
  • meet the standards set out in the Health and Disability Services (Safety) Act 2001.

Types of audit and when they happen

Certification / Surveillance Audits
Certification audits happen every 1–4 years. After the audit, rest homes are certified for a set period of time (the exact length depends on how well the rest home performed at the certification audit). Once this time is up, the rest home must be re-audited and its certification renewed.
An unannounced spot audit (also called a surveillance audit) happens around the middle of a rest home’s certification period. The spot audit ensures progress has been made on outstanding areas identified in the earlier certification audit and that standards haven’t slipped.
In addition to audits, rest homes have to report to their DHB on how they are addressing issues found at audit. These improvements are then verified at the next audit event.
Other types of audit
Provisional audits happen when a provider purchases a certified rest home from another provider.
Partial provisional audits happen when a provider wants to add services to their certificate (eg, a rest home adding hospital-level care), when a new rest home is built, or when a provider adds capacity or reconfigures their services (eg, builds a new wing, upgrades rooms). Before 2014, audits for adding capacity or reconfiguring services were referred to as verification audits.
Ministry inspections
Rest homes may have unannounced inspections by the Ministry under the Health and Disability Services (Safety) Act 2001 in the event of a serious complaint.
DHB issues-based audits
DHBs can conduct issues-based audits under the Aged Related Residential Care Contract. For information on these audits please contact the relevant DHB.

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